Peter Lawlor - Labor for Southport PO Box 340
Chirn Park
Queensland 4215
Tel: 5532 5068
Fax: 5532 0394
email: southport@parliament.qld.gov.au
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Questions On Notice

Questions on notice are usually asked when a more detailed answer is required and are in writing, and are forwarded by the Clerk of the Parliament to the relevant Minister who prepares a written answer which is presented to Parliament.

Question on Notice No. 1909

Posted by Administrator (admin) on Nov 23 2005
Questions On Notice >>

MR LAWLOR asked the Minister for Communities, Disability Services and Seniors (MR PITT)-
What are the expected outcomes from the Strengthening Non-Government Organisations project that is being undertaken by the Department of Communities?

ANSWER-
The overall outcome that the Queensland Government expects from the Strengthening Non-Government Organisations project is better community services for Queenslanders. Put simply, this will be achieved by supporting non-government organisations and indeed the volunteers and workers delivering these vital community services.

The project is a package of ten practical initiatives providing organisations with the necessary tools and resources required to do their jobs. The ten initiatives are:

  • updated legislation;
  • service selection processes;
  • effective business systems;
  • asset management;
  • workforce development;
  • online resources for community services;
  • Community Bookkeeper;
  • Client Service Charter;
  • Building Links; and
  • the multi-tenant service centre pilots.
These initiatives focus on streamlining administrative tasks, providing training opportunities and human resource management tools, resources to improve service integration and service quality. Anticipated outcomes include:
  • more time for staff to be involved in direct service delivery;
  • an expanded and better skilled workforce with access to modern technologies and tools; and
  • increased service integration and efficiency through shared and collaborative arrangements.
In the 2005-06 State Budget, $24.3M over four years was allocated to the Strengthening Non-Government Organisations project.

The project's primary focus is on the non-government organisations delivering services funded by the Department of Communities and Disability Services Queensland. However, the project's design has ensured benefits will be felt by non-government organisations outside of this target group. For example, many of the tools mentioned as streamlining administrative tasks will be made available on a dedicated website customised for and accessible to all of Queensland's non-government organisations. Additionally the support for shared and collaborative arrangements is inclusive of organisations other than portfolio funded service providers.

Last changed: [PUBLISHED_DATE] at 11:00 PM

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