Avoid the hassle of gym memberships this spring
Posted by editor (editor) on Aug 18 2009
2009 >>

Spring is about to arrive and many people may be looking for ways to shift the extra winter weight.

However, Minister for Fair Trading Peter Lawlor has urged consumers to take some time to do research, rather than rushing out and signing up for a gym membership.

"You may be keen to lose some of that extra winter weight, but there are a few things to consider before you sign a gym membership contract," Mr Lawlor said.

"Take the time to read through all the terms and conditions of the contract including the fine print, and ensure you ask questions about what happens if you cancel, suspend or transfer your membership."

Mr Lawlor said fair trading laws provided a range of consumer protections, including a mandatory written contract signed by the client and the supplier, and a 48-hour cooling-off period for a new membership agreement.

"Under fair trading regulations covering the fitness industry, there is a limit of one year on fees charged up-front, and new fitness centres cannot collect fees before they open for business," Mr Lawlor said.

"The code also specifies a consumer has the right to terminate an agreement due to permanent sickness or injury.

"Fitness facilities must also disclose all fees before any membership agreement is signed."
Mr Lawlor said many memberships offered cheaper prices for longer memberships, such as signing up for 12 months, but some consumers might prefer to try the facilities for a shorter period first.

"Be aware that many fitness centres do not allow you to sell or transfer your membership to another person if you decide you don't want it anymore," he said.

"You should also take careful note of the initial joining fee, the membership and administration fee and the method and timeframe for cancelling direct debit.

"Make sure you also check the direct debit terms and conditions, including the amount and timing of each payment, any fees involved and how the agreement can be terminated or amended."

Mr Lawlor said it was a good idea for consumers to visit the fitness centre and inspect the facilities to see if they suit all their needs.

"Go at the times when you would work out so you can see how busy it is, how many staff are available to assist you and how comfortable you feel with the layout and equipment available," he said.

"If you're interested in classes, find out when they're on, how often the timetable changes and how many people attend.

"Above all, don't be afraid to ask questions.

"Check if you can suspend a membership over the holidays and whether you can transfer your membership to another location or franchise if you move house or start a new job elsewhere.

For more information on gym memberships and consumer rights under the Fair Trading (Code of Practice - Fitness Industry) Regulation 2003 visit www.fairtrading.qld.gov.au or call 13 13 04.

Last changed: Oct 06 2009 at 4:05 PM