Southport MP. MP for Southport, Gold Coast. Peter Lawlor: peterlawlor.com.au

PO Box 340
Chirn Park
Queensland 4215
Tel: 5532 5068
Fax: 5532 0394
email: southport@parliament.qld.gov.au


	Welcome Southport Electorate Electoral Office Services and Forms Working For You Ministerial Portfolio Ministerial Diary Ministerial Media Releases 2010 2009 Media Releases 2010 2009 2008 2007 2006 2005 2004 2003 Parliamentary Speeches Inaugrual Speech Questions On Notice 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 Questions Without Notice 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 Other Speeches 2010 2009 2008 2007 2006 2005 2004 2003 Other Speeches 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 Elections Election 2004 Election 2006 Election 2009 About Peter Photo Gallery Southport ALP Useful Links Contact Peter

GO Card
Posted by editor (editor) on Jul 22 2010
2010 >>

Asked on 8 June 2010

MR EMERSON ASKED THE MINISTER FOR TOURISM AND FAIR TRADING (MR LAWLOR) —

QUESTION:

Will the Minister advise whether the Office of Fair Trading will introduce a toll-free number for customers to report go card faults free of charge?

ANSWER:

The go card is Translink’s travel card which can be used on South East Queensland’s public transport system.

Consumers who have a complaint about a product or service should raise their concern with the trader in the first instance. In the case of go card, consumers may call 13 12 30 for the cost of a local call and speak with a customer service operator. If the issue cannot be resolved, consumers may seek the assistance of the Office of Fair Trading by telephoning 13 13 04 or by lodging a complaint online via the Office of Fair Trading website www.fairtrading.qld.gov.au .

Last changed: Jul 22 2010 at 12:16 PM

Back

GO Card