Think before you jump into a gym membership this new year
Posted by editor (editor) on Jan 14 2010
2010 >>

If you are thinking about joining a gym as your new year’s resolution, take the time to do some research, Minister for Fair Trading Peter Lawlor has warned.

"For many people, losing weight is their top new year’s resolution, but take care before signing a gym membership contract," Mr Lawlor said.

"Take the time to read through all the terms and conditions of the gym membership contract, including the fine print, and ensure you ask questions about what happens if you cancel, suspend or transfer your membership."

“Last year the Office of Fair Trading received 98 complaints relating to gym memberships.”

Mr Lawlor said fair trading laws provided a range of consumer protections, including a mandatory written contract signed by the client and the supplier, and a 48-hour cooling-off period for a new membership agreement.

"Under fair trading regulations covering the fitness industry, there is a limit of one year on fees charged up-front, and new fitness centres cannot collect fees before they open for business," Mr Lawlor said.

"The code also specifies a consumer has the right to terminate an agreement due to permanent sickness or injury.

"Fitness facilities must also disclose all fees before any membership agreement is signed."

Mr Lawlor said many memberships offered cheaper prices for longer memberships, such as signing up for 12 months, but some consumers might prefer to try the facilities for a shorter period first.

"Be aware that many fitness centres do not allow you to sell or transfer your membership to another person if you decide you don't want it anymore," he said.

"You should also take careful note of the initial joining fee, the membership and administration fee and the method and timeframe for cancelling direct debit.

"Make sure you also check the direct debit terms and conditions, including the amount and timing of each payment, any fees involved and how the agreement can be terminated or amended."

Mr Lawlor said it was a good idea for consumers to visit the fitness centre and inspect the facilities to see if they suit all their needs.

"Go at the times when you would work out so you can see how busy it is, how many staff are available to assist you and how comfortable you feel with the layout and equipment available," he said.

"If you're interested in classes, find out when they're on, how often the timetable changes and how many people attend."

"Above all, don't be afraid to ask questions.

"Check if you can suspend a membership over the holidays and whether you can transfer your membership to another location or franchise if you move house or start a new job elsewhere.

For more information on gym memberships and consumer rights under the Fair Trading (Code of Practice - Fitness Industry) Regulation 2003 visit www.fairtrading.qld.gov.au or call 13 13 04.

Last changed: Jan 14 2010 at 9:03 AM